The past few months have certainly taught us many things, not the least of which is the importance of an online presence for government organizations. For most government organizations the best website is one that helps you better connect with and meet the needs of citizens. In order to make this happen you need to hire a web design company that understand the purpose of your organization and its website.   

Before you invest time and money into building this site, you need to understand what options for web design and development are available to you. It is important that you work with a web design company that understand the unique needs of government organizations. If you hire a web designer that is not a good fit for your organization, then it’s likely the website won’t be a good fit either. That’s why GovUnity has complied this list of questions to ask either in a free consult call or in a Request for Proposal (RFP). 

Do You Have Experience Designing Government Websites?

Before committing to a web designer or company you need to know how qualified they are. That’s why it’s important to spend some time asking them about previous experience. You especially want to know what experience they have with government organizations. Don’t be afraid to ask for references and links to other sites like yours that they have worked on.  

What Does Your Design Process Look Like?

Understanding a designer’s process is important because it will help you determine whether or not you will work well with them. From this question you will be able to better understand if the site is custom designed or if you will choose from a template. You will also be able to get a feel for how much you will be involved in the process. Ask: Who will I be in contact with most? What will communication look like during the design process? What CMS platform do you work with?  

Can You Provide a Timeline and an Estimated Total Cost?

Of course you have a budget that you need to stick too, so you need to know about the timing and costs associated with the web design process. Some designers charge an hourly fee so make sure to ask about hourly rates, and about the anticipated length of the project.  Also ask about any additional fees, and if they anticipate having to outsource any work.  

How Do You Plan to Incorporate Our Brand into the Site Design?

You need the designer you hire to be committed to your brand and to connecting with your target audience. Ask questions about what features they might recommend to help you connect with your audience. Or ask how the site they design can help your organization better achieves its goals. This will help you understand how committed they are to meeting the needs of your organization and of your audience.  

What Other Services Are You Able to Offer?

After the site is deigned you will need to be able to keep it up to date with information, is the designer able to help you learn how to do that? Perhaps you need some graphics for your new site, ask if they are able to design those too. For government sites you may especially want to ask about site hosting and security.   

Choosing the best web design company for your government website can be hard. But asking relevant questions about their skills and services is a good starting point.  

 

Are you looking to create a new website for your organization? Or update and existing site? GovUnity focuses on working with clients to create accessible and easy to navigate government sites, so you can connect with your residents.  Contact GovUnity to learn more.