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Update Your Website to Help Staff Work Remotely

Since March, most people have made the difficult transition to working from home. Now, 8 months later, some people have gone back to in-office work, but for many , remote work is the new normal. Because of this new reality organizations are thinking about how to make this transition work long-term.  

One thing you can do to help your staff work remotely is to update your website. There are several features and functions that can help your staff continue doing business effectively from the safety of their homes. Below are details about website features the team at GovUnity Websites have found useful for remote organizations.  

Keep People Informed:  

With staff no longer in the office it is harder to field phone calls and answer questions. Your website is a great tool for keeping your audience informed. And by adding a few simple features you can make your website the center of communication for your organization. 

FAQ Module: 

This is an excellent tool for helping your audience find answers to their questions while reducing phone calls for your staff. It is also user-friendly and can be made to be searchable and to allow for hooking from other web pages to specific answers. 

News Module: 

This allows website administrators to post press releases, feature stories and “what’s new” content. News posts can be archived and scheduled to publish on a specified date and time. News postings can also be searchable and organized by the use of categories and tags, and can include any number of files, links, widgets, etc. 

Social Media Integration:  

Integrate social media links, icons and feeds and more. Popular social media integrations include Facebook feeds, Instagram feeds and Twitter feeds. 

Emergency Notifications: 

Enabling and disabling emergency alert notifications on the website quickly and remotely is a fairly straightforward process. And, emergency alerts can link to critical on-site information or external web links providing additional or related information. Make this notifications a pop-up box, banner, or web page. For more information check out our blog on how website can help local governments transition business during COVID 19. 

Conduct Business: 

 Online Forms:  

Most Content Management Systems (CMS) can include a function that will allow you to create and edit user-friendly forms for use across your website. This way paper forms that would normally be mailed to the office can be filled out and sent to your staff via the website.  

ePayment/eCommerce Integration: 

Add an ecommerce function to the website so people can buy and pay for products via the website.  For example, if residents wanted to apply for permit, they can fill out the online form and pay via the epayment functionality, all on the website.  

Meeting Management Application: 

These applications allow the staff to efficiently manage the meeting process. This includes uploading meeting agendas and minutes for public view. Another option is a secure portal to allow only selected users to access content prior to it being published for public viewing. 

Job Application Management: 

Using the right CMS platforms, website administrators can create custom online job applications as well as email templates to send customized notifications to applicants. 

Document Library: 

A document library archive for specified categories of documents with available filtering and search capabilities is a great tool to help your staff stay organized and informed.  

Keep Things Secure:  

Permission Levels: 

A good CMS platform will give you the ability to assign staff member user accounts to groups with different levels of permissions, access, and authority on the backend of the website. This helps prevent too many people from having access to certain areas of the website.  

Remote Login & Update: 

With a secure, web-based CMS site, administrators have the ability to access the website dashboard from any internet connected device which allows employees to work remotely. 

Intranet Portal: 

Non-public resources and information can be securely secluded on the site using an intranet portal. This information requires login credentials to gain access.  

Extranet/Password Protected Pages: 

Password protected pages can be added to the website. And, these pages can be made available to a specific group of individuals such as employees in order to provide access to secure content. 

In response to COVID 19 GovUnity is now offering website design and hosting services to communities without a web presence as part of a $70/month 3-year contract. This offer is valid now through December 31st. Contact GovUnity today and work with are team of experts to build a website that meets all of your needs.